This Cookie Policy explains how Esigen (“we”, “us”, “our”) uses cookies and similar technologies on our website and web-based components of the Service (including hosted viewer pages). It should be read together with our Privacy Policy.

This Policy is written primarily with Turkiye’s Law No. 6698 (KVKK) in mind and also supports other cookie/consent requirements that may apply depending on where you are located (including the EU/EEA/UK where applicable).

1. What are cookies?

Cookies are small text files stored on your device (computer, tablet, phone) when you visit a website. They help websites function, improve performance, remember preferences, and understand usage.

We also use similar technologies such as pixels, tags, local storage, and SDK-like scripts on web pages (“similar technologies”). In this Policy, we refer to all of these as “cookies”.

2. Where we use cookies

We may use cookies on:

  • www.esigen.com (our website)
  • Hosted viewer pages / viewer subdomains used to display signature outputs and related assets (where applicable)
  • Web-based login, support, or account pages (if provided via browser)

This Cookie Policy does not cover app-store tracking for the desktop application (Apple/Microsoft handle their own store-level data as independent controllers). The desktop application may have its own local settings and diagnostics; those are addressed in the Privacy Policy rather than a cookie policy.

3. Why we use cookies

We use cookies for purposes such as:

  • Keeping the site and services working properly
  • Protecting accounts and preventing abuse
  • Maintaining sessions and authentication
  • Remembering preferences (e.g., language, cookie choices)
  • Measuring performance and improving reliability
  • Understanding aggregated usage patterns (analytics)

We do not use cookies to sell personal data.:

4. Types of cookies we use

Cookies generally fall into these categories:

A) Strictly Necessary Cookies (Always On)

These are required for the website to function and cannot be switched off in our systems. They are used for:

  • Security and fraud prevention
  • Session management and authentication
  • Load balancing and basic site functionality
  • Remembering cookie consent choices (where applicable)

Legal basis (where relevant): legitimate interests / necessity for providing the service; consent is generally not required for strictly necessary cookies.

B) Functional Cookies

These improve functionality and personalization, for example:

  • Remembering preferences
  • Saving settings so you don’t re-enter them repeatedly

These may require consent depending on your jurisdiction.

C) Analytics / Performance Cookies

These help us measure usage and improve performance. For example:

  • Page visits and navigation patterns
  • Feature usage (aggregated)
  • Error and performance diagnostics (web pages)

We currently use Google Analytics on web properties where enabled. Analytics cookies may require consent depending on your location.

D) Marketing / Advertising Cookies

We do not intentionally deploy marketing/behavioral advertising cookies for third-party ad targeting on our website as a default position.

If we ever introduce marketing cookies, we will update this Policy and, where required, request consent.

5. Cookie details (examples)

The exact cookies used can vary depending on the page you visit, your settings, and updates to our systems. Common examples include:

Strictly Necessary (examples):

  • Session/authentication cookies (to keep you logged in)
  • Security cookies (to detect abuse and suspicious behavior)
  • Consent cookies (to store your cookie preferences)

Analytics (examples):

  • Google Analytics cookies (e.g., measurement cookies that help us understand traffic and usage trends)

If you need a current cookie inventory for your exact setup (names, durations, and providers), we can provide it on request at support@esigen.com.

6. Managing cookies and your choices

You can control cookies in several ways:

A) Cookie banner / consent tool (where available)

Where required by law, we present a cookie banner or preference tool that lets you accept or reject non-essential cookies (such as analytics).

B) Browser controls

Most browsers allow you to:

  • See what cookies are stored
  • Delete cookies
  • Block third-party cookies
  • Block all cookies (note: this may break site features)

How to do this depends on your browser (Chrome, Safari, Edge, Firefox).

C) Google Analytics opt-outs

Google provides tools and settings to control analytics collection. You can also manage deletion and cookie controls through your browser.

7. Consequences of disabling cookies

If you disable strictly necessary cookies, parts of the website or Service may not work properly (for example, login/session features, security protections, and preference saving).

If you disable analytics cookies, the website should still work, but we will have less insight into performance and error trends.

8. Third-party cookies

Some cookies may be set by third parties whose tools appear on our website (for example, analytics providers). These third parties may collect information directly from your device through their cookies, subject to their own policies. We try to limit third-party integrations and use them mainly for reliability and measurement rather than advertising.

9. Do Not Track signals

Some browsers offer a “Do Not Track” (DNT) setting. There is no uniform standard for responding to DNT signals, and our web properties may not respond to DNT in a consistent way. You can still manage cookies using the controls described above.

10. Updates to this Cookie Policy

We may update this Policy from time to time to reflect changes in cookies we use, legal requirements, or our business operations. The Effective Date at the top indicates when the current version applies.

11. Contact

For questions about this Cookie Policy, requests for a cookie list, or privacy-related inquiries:

Esigen (Yunus OZTURK)
Address: Kazim Karabekir Mah. Varinlioglu Cad. Cilem Ap. No 39A / 7 Melikgazi / Kayseri 38070 Turkiye
Email: support@esigen.com